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REQUIREMENTS! When someone tells you they have a need, you should be able to investigate that original statement with about seven (7) Why’s before they get bored or frustrated with your interest.

I need a daily spending report!

Why Daily? Why only spending? Why only ONE day? Why not a Rollling Daily Report of 5 – 7 days? Why not a Graphic representation? Why do we have to Print this? (Tired of asking yet?  You still have TWO more left!!!)